FAQs - ZION DAYCARE

FAQ

General Questions

Have questions? Our Frequently Asked Questions section provides answers to common inquiries about our programs, policies, and procedures.

What age groups do you accept at Zion DayCare Centre?

We accept children from 0 to 3 years old. Our programs are designed to cater to the developmental needs of each age group, ensuring that your child receives appropriate care and learning opportunities.

What is the child-to-teacher ratio at Zion DayCare Centre?

We maintain a low child-to-teacher ratio to ensure that each child receives individualized attention. The ratio varies by age group, with younger children having more caregivers to ensure their needs are met.

Do you provide meals and snacks?

Yes, we provide nutritious meals and snacks for all children. Our menu is carefully planned to meet the dietary needs of growing children, and we accommodate allergies or special dietary requirements upon request.

How do you ensure the safety of the children?

The safety of your child is our top priority. Our facility is equipped with secure entry systems, CCTV cameras, and childproof safety measures. We also conduct regular safety drills and maintain strict protocols for pickup and drop-off.

What activities do you offer for children?

We offer a variety of activities that promote learning and development, including arts and crafts, outdoor play, storytime, music and movement, puzzles, group games, and more. All activities are designed to engage your child’s imagination and creativity.

What are your operating hours?

Zion DayCare Centre is open Monday to Friday from 7:30 AM to 5:30 PM. We also offer early drop-off and late pick-up options to accommodate parents with flexible schedules. Saturday from 7:30 AM to 1:00 PM.

What curriculum do you follow?

Our curriculum is based on play-based learning principles that focus on cognitive, social, emotional, and physical development. We incorporate activities that stimulate curiosity, creativity, and problem-solving while preparing children for future academic success.

How do you handle emergencies or medical situations?

Our staff is trained in first aid and CPR, and we have clear protocols for handling emergencies. In case of any medical situation, parents will be contacted immediately. We also keep detailed records of any allergies or medical conditions for each child.

How do you handle separation anxiety?

We understand that separation anxiety is common, especially for younger children. Our staff is experienced in providing comfort and reassurance during this transition. We encourage parents to gradually introduce their child to daycare and work with us to ease their child into the routine.

How do you communicate with parents about their child’s progress?

We believe in open communication with parents. We provide daily updates through a parent portal or communication app, including information about your child’s activities, meals, and naps. We also offer regular parent-teacher meetings to discuss your child’s development.